Refund policy

House of Kellogg has a 30-day return policy for online orders and a 14-day return policy for in store purchases. 

To be eligible for an online return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at houseofkellogg@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at houseofkellogg@gmail.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We do not offer refunds under any circumstances.

Unfortunately, we cannot accept returns on sale items or gift cards.

*All Sale and Discounted items are FINAL SALE.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
House of Kellogg does not issue refunds.  All returns, not exchanges, will be for STORE CREDIT ONLY.